Greatwood Community

Emergency Contacts

For any life-threatening emergency, fire, or crime in progress, always call 911 first. The numbers below cover non-emergency, follow-up, and everyday service needs in Fort Bend County.

Non-Emergency Police — Fort Bend County Sheriff's Office

Primary for unincorporated Fort Bend County areas.

Non-Emergency Police — Sugar Land Police Department

Greatwood has been inside Sugar Land city limits since December 2017, so Sugar Land PD is the primary agency here. For any emergency, fire or crime in progress, call 911.

Anonymous Tip Line — Fort Bend County Crime Stoppers

Anonymous, may be eligible for a cash reward.

Non-Emergency Fire — Fort Bend County Fire Marshal's Office

County fire code and prevention office.

Non-Emergency Fire — Richmond Fire Department

If within Richmond service area.

Hospital ER — OakBend Medical Center, Jackson St. Campus

1705 Jackson St, Richmond.

Hospital ER — OakBend Medical Center, Williams Way Campus

22003 SW Fwy, Richmond.

Freestanding ER — OakBend Grand Parkway Emergency Center

7830 W Grand Pkwy S, Richmond.

Animal Services / Dog Catcher — Fort Bend County Animal Services

Loose, injured, or stray animals; animal bites.

After-Hours Animal Emergency — Fort Bend County Sheriff's Office

Use if Animal Services is closed.

Nuisance / Dangerous Wildlife (Snakes, Gators) — Texas Game Warden Dispatch

Operation Game Thief 24/7 dispatch.

Wildlife Law Violations — Operation Game Thief Hotline

Poaching, illegal hunting or fishing.

Mosquito / Vector Control — Fort Bend County Environmental Health

Unincorporated areas; standing water and fogging requests.

Poison Control (24/7) — Texas Poison Center Network

Free, confidential, available nationwide.

Gas Leak / Odor of Gas — CenterPoint Energy

Leave the area first, then call from a safe location. Also call 911. Toll-free alternate: 1-800-752-8036.

Electric Outage / Downed Line — CenterPoint Energy

Stay 35+ feet from any downed line. Toll-free alternate: 1-800-332-7143.

Water / Sewer Emergency — City of Richmond Public Works

24-hour line for water main and sewer breaks.

Call Before You Dig — Texas811

Required 48 hours before digging; marks buried utility lines. Alternate: 1-800-545-6005.

Downed Trees / Debris / Potholes — Fort Bend County Road & Bridge

County-maintained roads only. A street inside a city limit is that city’s public works department.

Roadside Ditch / Local Flooding — Fort Bend County Drainage District

Report drainage or flooding issues.

Drainage District Maintenance — Fort Bend County Drainage District

Ongoing maintenance requests.

Non-Emergency (24 hr) — Lamar CISD Police Department

For incidents on Lamar CISD campuses, buses, and school property.

Suicide & Crisis Lifeline

24/7 call, text, or chat.

Child / Elder / Vulnerable Adult Abuse — TX Dept. of Family & Protective Services

24/7 statewide abuse and neglect hotline.

Emergency Management — Fort Bend Co. Homeland Security & Emergency Mgmt.

Disaster preparation and evacuation info.

Community & Social Services — Texas 211

Non-emergency health and human services info line.